ClearWork turns messy inputs (docs, notes, recordings, walkthroughs) plus AI-led asynchronous interviews into SOP drafts, help guides, playbooks, and process narratives—then keeps them current with collaboration, governance, and version history.
Because “tribal knowledge” is not a documentation strategy.
Traditional documentation is a grind: someone interviews a few people, writes a doc, emails it around, and hopes it’s right. Meanwhile the process changes, exceptions get ignored, and the SOP becomes a museum exhibit.
SOPs get written from memory and meetings, not evidence
You capture the happy path, not the real variations
Reviews take forever because SMEs are busy
Nobody knows what’s current: “Which version is the right one?”
Docs go stale fast, so teams stop trusting them
ClearWork follows a simple loop: capture reality → generate drafts → validate and keep docs alive.
ClearWork ingests your existing materials and builds a working process outline—then fills gaps using asynchronous AI interviews and walkthroughs.
ClearWork converts discovery inputs into documentation your teams can actually use. You’re not starting from a blank page—you’re starting from real discovery.
ClearWork makes SOP maintenance practical: SMEs collaborate asynchronously, AI proposes updates, and owners approve changes with full version history. Docs can be reviewed on a cadence so they don’t silently rot.
ClearWork generates documentation that’s practical for execution and clean enough for governance.
SOPs with clear steps, job aids, checklists, and role-specific instructions.
Ownership notes, approval points, version history, and audit trails.
Requirements/epics derived from SOPs, linked process maps, and automation opportunities.
A lot of tools can generate words. ClearWork generates documentation you can trust because it’s grounded in discovery evidence and validated by the people who do the work.
If someone asks “why is this step here?” you can show them.
If it gets repeated, audited, trained, or handed off… document it here.
Finance, Ops, IT, Support, HR standard procedures.
Delivery runbooks and project standards.
New hire guides and role-specific documentation.
Approvals, audit trails, and responsibility matrices.
Documentation for end users and support teams.
"As-is" and "to-be" process documentation.
No. ClearWork is designed to start with what you have, generate a draft, and then refine it through SME input and collaboration.
ClearWork grounds drafts in your project materials and SME interviews, then supports evidence links and validation workflows so the doc reflects reality.
They receive a link, log in, and review or answer questions asynchronously. They can type, dictate, attach docs, or record their screen to show the steps.
Step-by-step SOPs, role-based SOPs, checklists, job aids, training-oriented guides, and narrative documentation.
Yes. You can schedule reviews, capture feedback, apply AI-suggested updates, and publish new versions with full change history.
In a central repository organized by process area—so teams can find the current version quickly and stop duplicating docs.
Yes. SOPs can be linked to process diagrams and delivery artifacts (requirements, epics, stories, tasks) generated from the same discovery dataset.
Yes. Upload what you have, then let ClearWork analyze it, identify gaps, and use interviews and feedback to modernize it.
Start with your existing docs. Capture real steps from SMEs. Generate SOP drafts automatically—then keep them current with governance and versioning.