ClearWork for Process Excellence uses AI-led discovery to uncover how work actually happens—including exceptions and variations—then generates SOPs, process maps, and KPIs and keeps them current with collaboration, versioning, and governance.
Process excellence teams don’t struggle because they don’t care. They struggle because capturing reality is hard—and keeping documentation current is even harder.
You get the happy path
Workshops capture what should happen, not what actually happens day-to-day.
Tribal knowledge wins
The real process lives in people’s heads, not the SOP.
Docs go stale immediately
The moment you publish, the process changes.
No governance loop
There’s no consistent way to request updates, review changes, and approve new versions.
Continuous improvement becomes a scramble
Teams revisit the same basics every quarter instead of building on progress.
"If your 'current state' map is already outdated… it’s not current state."
ClearWork dashboard showing generated artifacts & collaboration capabilities
Assign AI-led interviews to the people doing the work. Collect responses by text, voice, or screen walkthroughs. Upload existing documents like SOPs, training guides, spreadsheets, and ticket exports. ClearWork turns scattered inputs into a structured view of the real workflow.
ClearWork converts real discovery into process excellence outputs: SOP drafts, process maps, swimlanes, narratives, and KPIs. You get a starting point that’s grounded in reality—ready for SME review and refinement.
Store artifacts in a central repository. Schedule regular reviews with process owners. Capture feedback. Let AI suggest updates. Route changes to an owner for approval. Publish new versions with change history so documentation stays current as work evolves.
This is what process teams usually build manually—slowly—then struggle to keep updated. ClearWork helps you generate it fast and keep it alive.
The real workflow, including variations.
Roles, handoffs, and responsibilities clearly defined.
The “real world” cases that break standard work.
Step-by-step procedures SMEs can validate.
Practical documentation for teams and onboarding.
What the process is, why it exists, and how it behaves.
What to measure and where value is lost.
Steps that create delays, rework, or escalations.
Who owns what, who approves what, and review cadence.
Organized “single source of truth” for process knowledge.
Most process documentation fails because it’s based on assumptions—or one workshop—and no one can prove where it came from. ClearWork links outputs back to source inputs so teams can validate accuracy and keep improvements grounded in reality.
Stop chasing people for approvals via email. ClearWork builds governance directly into the process record, ensuring that what you document is approved, versioned, and audit-ready.
Track every change to SOPs and maps. Roll back instantly if needed.
Route changes to process owners for sign-off before publishing.
Automated reminders to revisit processes so documentation never goes stale.
See exactly who changed what, when, and why for compliance.
Don’t lock knowledge inside a proprietary tool. ClearWork exports structured artifacts to the platforms your team already uses.
If the process is manual, complex, or undocumented, ClearWork helps you fix it.
Map current state vs. future state to prevent implementation gaps.
Standardize training materials so new hires ramp up faster.
Prove strict adherence to regulatory workflows with audit trails.
Unify triage processes and reduce handle time variations.
Clarify handoffs between procurement, logistics, and finance.
Identify automation candidates with data, not just intuition.
No. Process mining analyzes system logs. ClearWork uses AI to interview people and read documents, capturing the human context, manual steps, and "why" that logs miss.
Text answers, voice interviews, screen recordings, and existing uploaded files (PDFs, Word docs, PowerPoints, Spreadsheets).
Yes. You can upload existing SOPs, and ClearWork will analyze them, identify gaps, and help you transform them into visual maps or updated documents.
SOP drafts, swimlane diagrams, process narratives, value metrics, exception lists, and project charters.
You can start immediately. Since ClearWork doesn't require deep IT integration to begin discovery (just interviews and docs), you can see results in days.
No. Data sent to third-party AI providers is NOT used for model training. We enforce zero client-side AI API exposure and complete encryption.
Get the process truth you need to standardize, optimize, and scale.
Book a demo and we’ll map your first workflow together.