Where ClearWork fits in your delivery model
Before the integrator builds
Current state, requirements and fit-gap from every role.
Alongside your contractors
A validated starting point, so their time goes into design.
After go-live
Re-validation interviews keep documentation current as the work changes.
From scattered knowledge to requirements vendors can build from
Most of what your vendors need already exists somewhere, in documents, decks and people's heads. ClearWork pulls it together, fills the gaps with the people who do the work, and gets it signed off before anyone builds.
Start from the documentation you already have
Upload what's spread across teams and systems. Clarity finds what's missing, outdated or contradictory before anyone is interviewed.
Including the people workshops miss
Interview the SMEs, contractors and frontline staff who hold the edge cases, in parallel, by voice or chat.
Every requirement traced to its source
Requirements and user stories link back to the person or document behind them. Owners sign off before handoff.
What you get
Every output is validated by the people who do the work and signed off by the process owner.
- Requirements and user stories, each traced to the interview it came from
- Fit-gap and a requirements traceability matrix
- Process maps and swimlanes
- SOPs and work instructions
- Pain points and AI opportunities by role, with volumes
Each initiative builds on the last
The next finance initiative starts from what the last one learned. Validated knowledge stays with your team instead of leaving with the vendor.
What your people experience
About 20 minutes each, by voice or chat, on their own time. It's a shared picture of how the work gets done, not a performance review.
- Interviews take about 20 minutes, by voice or chat, whenever suits them
- People review what was captured before it's used
- Process owners sign off by name
- We help you explain the interviews to your team
Built for governance and security reviews
- Human validation at every step, and owner sign-off by name
- Full version history and an audit trail on every change
- All data stored in AWS in the U.S., encrypted in transit and at rest
- No data is used to train AI models
How the 30-day sprint works
Pick one live initiative and agree on success criteria up front. Your team runs it in ClearWork with our white-glove support: about 3 hours of your team's time (1 hour to scope, 1 hour to set up and 1 hour to analyze the interview responses), plus about 20 minutes from each interviewee.
Scope and invite
Choose the initiative, load the documents you already have and invite everyone involved.
Interviews, in parallel
Clarity, ClearWork's AI interviewer, interviews every role, by voice or chat, on their own time.
Confirm and sign off
People review what was captured, conflicts get resolved and process owners sign off.
Requirements and readout
Current state, requirements, fit-gap and traceability, ready for your integrator.
Smaller scopes often wrap up in two weeks.
Questions
Does this replace process mining?
No. Process mining shows what system logs record. ClearWork adds what people actually do, including steps that never touch a system, and why.
Does it replace our integrator?
No. It gives your integrator a validated starting point, so fewer requirements surface late.
How do you handle security and AI governance reviews?
We complete your security questionnaire and walk your team through how data is handled. See our security overview.
How long does a sprint take?
Up to 30 days. Most finish in two to four weeks, depending on scope and how quickly people complete their interviews.
More questions? See the full walkthrough of how ClearWork works →
Start with a 30-day sprint
Pick one live initiative. We agree success criteria up front, then your team runs a fixed-fee 30-day sprint with our white-glove support.
Or watch the demo first.