Knowledge Management System with Governance & AI Search | ClearWork (Part 1)

Stop managing dead docs. Run a living knowledge base.

ClearWork organizes your SOPs, process docs, and project artifacts in one place—and keeps them current with scheduled reviews, approvals, and version history, plus AI search that returns evidence-backed answers from trusted sources.

Automatic reminders to prevent stale content
Approval workflows + version history
Permissions and access control
AI answers with citations (grounded in your docs)
ClearWork knowledge base with governance

Why Confluence and Notion-style spaces get messy over time

Most teams don’t fail at documentation because they don’t care. They fail because there’s no ownership, no review rhythm, and no easy way to keep content trustworthy.

  • Content goes stale

    Without review cadence, outdated info quietly becomes “truth.”

  • No clear owner

    When nobody owns a page, nobody updates it.

  • Version confusion

    “Which doc is current?” becomes a daily question.

  • Governance is manual

    Approvals and change control don’t scale without workflows.

  • Search fails when structure fails

    Poor taxonomy and metadata make everything harder to find.

"If you need a meeting to find the latest doc… the knowledge base isn’t working."

Outcomes

What changes in the first 30 days

Knowledge stays current

  • Assign owners and review cadences so content doesn’t go stale
  • Automatically flag/route content for review before it becomes risky

Trust goes up

  • Approvals + version history make it obvious what’s official
  • Verification signals reduce “is this accurate?” shoulder taps

Findability improves

  • Taxonomy + metadata makes search and browsing actually work
  • Clear structure reduces duplicate content and confusion

Faster answers

  • AI search returns evidence-backed answers with citations (no guesswork)
  • Teams spend less time digging and more time doing
ClearWork version history and review cycle

ClearWork dashboard showing review cycles and version history

How It Works

How ClearWork keeps knowledge current

STEP 01

Capture knowledge from real work

Create artifacts inside ClearWork (SOPs, process diagrams, requirements, guides), or upload what you already have. ClearWork organizes everything into a structured repository so the team starts from a single source of truth—not scattered drives and threads.

Upload and Create Artifacts
Organized Knowledge Artifacts
STEP 02

Organize it so people can actually find it

Apply consistent structure, tags, and metadata (function, process, owner, review date, status). Good taxonomy improves search and navigation as content grows.

STEP 03

Keep it current with governance + version history

Set review cadences, capture SME feedback, route updates for approval, and publish new versions with change history. This prevents stale content and makes “current” obvious.

Version History UI

Your Knowledge Management Pack

A knowledge base should be more than storage. ClearWork gives you the structure, governance, and search experience needed to keep it useful at scale.

Central artifact repository

One place for SOPs, maps, guides, and artifacts.

Ownership model

Every artifact has a clear owner and accountability.

Review cadence rules

Scheduled reminders to prevent stale content.

Approval workflow

Draft → review → approve → publish.

Version history

Know what changed, when, and by whom.

Taxonomy & metadata

Tags and structure that scale with the business.

Permissions model

Control view/edit access for sensitive data.

AI search + citations

Answers grounded in your docs.

Archive workflow

Retire obsolete content as processes change.

Verification status

Visible “trusted/current” signals.

clearwork_km_pack.app
Knowledge Management Pack Gallery
Evidence-Backed Answers

Answers you can trust (because they’re grounded in evidence)

AI is only as reliable as the knowledge it’s grounded in. ClearWork’s approach is simple: keep the source content current, then return answers backed by citations so teams can verify fast.

  • Evidence-backed answers with citations
  • Clear “current vs stale” signals
  • Reduced risk of outdated guidance
AI Answer with Citations
Knowledge Management System with Governance & AI Search | ClearWork (Part 2)
ClearWork Governance and Approvals

Governance that doesn’t feel like bureaucracy

Good governance is just three things: clear ownership, clear process, and a cadence that keeps knowledge current. Build the loop once—then let the system run it.

Ownership

Every artifact has an owner responsible for accuracy and updates.

Review cadence

Set review dates and automatic reminders so content doesn’t silently rot.

Approvals

Route updates for review/approval before publishing.

Version history

Publish new versions with change history so teams always know what’s current.

Control access without slowing collaboration

Some knowledge should be editable by everyone. Some should be locked down. ClearWork supports granular access so teams can collaborate while keeping sensitive or official content protected.

Granular Control

  • Different access levels by team or role
  • Restrict view/edit for sensitive content
  • Support governed “official” versions
Findability

Make knowledge easy to find at scale

Folders aren’t enough once your knowledge base grows. Taxonomy and metadata support better search, filtering, and navigation—so people can find the right answer quickly.

  • Tags and metadata (owner, status, review date, process)
  • Faceted navigation and better search refinement
  • Less duplication, more reuse across teams
Knowledge Repository Search

Great for the knowledge that teams rely on every day

If it matters enough to reference… it matters enough to govern.

Process SOP libraries

Standard work that stays current.

Implementation playbooks

Delivery standards, templates, runbooks.

IT knowledge base

Troubleshooting guides and escalation paths.

HR & onboarding

Policies, training guides, “how we work here.”

Customer support macros

Answers that need to stay accurate.

Compliance docs

Approval workflows and version control patterns.

FAQ

ClearWork can centralize and organize knowledge like a wiki—but the key difference is governance: ownership, review cadences, approvals, version history, and evidence-backed AI answers.

By assigning owners and review cadences and automatically flagging content for review before it becomes outdated.

Yes—document control patterns rely on review/approval and versioning so “current” is clear.

You can control access levels and restrict view/edit for sensitive or official content.

The model should return answers grounded in your content with citations so users can verify quickly.

SOPs, process maps, guides, requirements, playbooks, PDFs, slides, and other operational artifacts.

Yes—feedback can be collected while changes go through a governed approval flow.

With taxonomy and metadata that support better search and navigation as content grows.

No. Data sent to third-party AI providers is NOT used for model training. We enforce zero client-side AI API exposure and complete encryption.

Ready to make your knowledge base actually useful again?

Stop chasing the latest doc. Start running a knowledge system that stays current.
Book a demo and we’ll show how ClearWork fits your team’s knowledge program.