Unlock Sustainable Digital Transformation with ClearWork

Most digital transformation programs fail because they start with assumptions—not facts. Consultants interview a few stakeholders, draft a strategy deck, and hand off vague recommendations that miss how work actually gets done. The result? Fragmented tools, misaligned processes, and employees who resist change.

ClearWork offers a better way. As a people-centric, AI-powered platform, ClearWork captures real-time workflows across every department—Sales, Finance, HR, IT, and more—mapping how work truly happens. It translates these insights into process flows, capabilities, and requirements, then activates an in-browser AI Co-pilot to guide users through their daily tasks, reduce friction, and drive lasting transformation.

With ClearWork, digital transformation becomes continuous, adaptive, and grounded in reality—not opinion. Leaders gain enterprise-wide visibility, teams get embedded support, and organizations finally close the gap between strategy and execution.

Project members discovering the current as-is state with clearwork to plan their digital transformation
Future state application after using clearwork to plan for a successful digital transformation program
CIO showing the value and high adoption following their digital transformation using clearwork

ClearWork Enables Transformation Across The 5 Key Project Stages

1. Discovering Current State

Gain objective, real-time insights into "as-is" processes and user activities.

2. Designing Future State

Define precise requirements and optimize workflows based on factual data.

3. Deploying Your Solution

Ensure alignment between new tech and actual operational needs, reducing rework.

4. Go-Live & Steady State

Boost user adoption with a contextually aware AI Co-Pilot and a more intuitive work experience.

5. Continuous Improvement: Continuously monitor and identify opportunities for ongoing optimization and automation

Current State: How Challenges Are Discovered

Project leads using clearwork auto business process discovery to see how work actually gets done

🔴 Traditional Approach

  1. - Organizations begin transformation with limited interviews, static documentation, and outdated process assumptions.
  2. - Most do not analyze “as-is” workflows—especially manual or informal ones—believing undocumented processes don’t count.
  3. - Strategic planning is disconnected from operational realities, leading to siloed goals and fragmented execution.
  4. - This lack of visibility leads to poor alignment, user resistance, and rework.
📉 Over 70% of digital transformations fail. An estimated $2.3 trillion has been wasted globally due to failed initiatives.
📉 Organizations spend 80–90% of transformation budgets on tech, with minimal investment in people or process.

✅ ClearWork Approach

  1. - Tracks real employee activity across systems, workflows, and teams—click by click.
  2. - Captures contextual commentary from users and maps workflows across departments.
  3. - Includes manual work, informal tasks, and tribal knowledge often missed in traditional discovery.
  4. - Compares observed behavior to SOPs, policies, and transformation goals.
  5. - Provides cross-functional process visibility and highlights improvement opportunities.
📈 Benefit: A data-driven foundation for transformation, built on facts—not assumptions.

Future State: What Gets Designed and Why

Designing the future state based on clearwork's generated requirements and user challenges

🔴 Traditional Approach

  1. - Strategy is built around high-level goals and best-practice templates.
  2. - Requirements are incomplete or disconnected from daily reality.
  3. - Technology is selected without full understanding of capability needs.
  4. - Departments are misaligned, and users are excluded from validation.
⚠️ Risk: Future-state design fails to reflect the real needs of the people doing the work.
📉 Requirements errors account for 70–85% of rework costs, which can be 30–50% of a project’s total cost.

✅ ClearWork Approach

  1. - Maps future state from user behavior, validated workflows, and captured friction.
  2. - Converts workflows into business capabilities and functional requirements.
  3. - Aligns transformation design across departments and functions.
  4. - Engages employees in shaping future processes—improving adoption and alignment.
✅ ClearWork de-risks transformation by ensuring the future state is built to fit actual business needs—not idealized ones.

Deployment: How the Solution Is Built

Current state design diagram derived from clearwork to show all use cases and capabilities required in the new system

🔴 Traditional Approach

  1. - New systems are deployed in a vacuum with little grounding in actual workflow patterns.
  2. - Implementation is system-first and user-last.
  3. - Training is generic and documentation is outdated before go-live.
  4. - Change management is reactive and disconnected.
  5. - Departments struggle with misaligned timelines and requirements.
🚫 Failure Point: Forbes reports that centralized transformations often fail to scale because execution is disconnected from real operations.
📉 U.S. IT development alone suffers $50–150 billion in losses annually from misalignment

✅ ClearWork Approach

  1. - Deployments are tailored to the processes and pain points mapped by ClearWork.
  2. - SOPs, functional specs, and user documentation are automatically generated.
  3. - Tools and automations are prioritized based on real usage data.
  4. - Each department launches with targeted value and embedded alignment.
Outcome: Smoother rollout, faster results, and higher adoption—because users see themselves in the solution.

Go-Live: What the User Experiences

A user happily using the new system with the help of the clearwork adoption tools and ai co-pilot

🔴 Traditional Approach

  1. - Users are left to navigate change without real-time support.
  2. - Systems feel disconnected from workflows.
  3. - Resistance grows, adoption falters, and ROI lags.
  4. - Support and training teams are overwhelmed.
⚠️ Consequence: Change fatigue sets in and transformation momentum stalls.
📉 69% of employees report frustration with workplace tech.
📉 Organizations investing just 10–15% of their budget in training and enablement see a 25% productivity boost

✅ ClearWork Approach

  1. - ClearWork Co-pilot provides in-browser AI assistance that walks each user through new processes, tasks, and tools.
  2. - Co-pilot adapts to each role—helping users complete tasks, follow policies, and resolve friction in real time.
  3. - Questions are answered in real-time, friction is reduced, and training is reinforced in the flow of work.
Benefit: High engagement, faster learning, and stronger outcomes—without heavy training overhead.

Continuous Improvement: From Launch to Long-Term Value

CIO showing the value of their digital transformation and continuous improvement initiative using clearwork

🔴 Traditional Approach

  1. - Once deployed, systems remain static—even as business conditions change.
  2. - KPIs are lagging indicators and user behavior is invisible.
  3. - Iteration is slow, requiring manual audits or another consultant engagement.
  4. - Change stalls, and systems become outdated or underused.
📉 As McKinsey highlights, organizations struggle to sustain transformation when they lack real-time feedback and continuous learning.
📉 Late-stage fixes are up to 100x more expensive than early design corrections.

✅ ClearWork Approach

  1. - Tracks user interactions and workflow friction across departments continuously.
  2. - Flags where adoption dips, where automations could improve outcomes, and where users need more support.
  3. - Provides leaders with actionable insights across teams, tools, and processes.
  4. - Enables each department to evolve based on real usage—not assumptions.
🔁 Impact: A living, learning transformation ecosystem that keeps pace with change.

Why ClearWork Outperforms the Traditional Model

✅ ClearWork Approach

  1. - Real-time, cross-functional process tracking
  2. - Validated capabilities and requirements from real users
  3. - Friction-focused rollout with embedded documentation
  4. - AI Co-pilot empowers users where work happens
  5. - Ongoing insights that fuel optimization and automation

🔴 Traditional Approach

  1. - Siloed interviews and incomplete understanding
  2. - Generic, assumption-based design
  3. - Misaligned execution and poor change management
  4. - Costly rework, vague scope, and slow rollout
  5. - No in-flow support or adaptation
  6. - Static systems with no behavioral feedback

ClearWork makes digital transformation real—bridging the gap between vision and execution with AI, transparency, and a deep commitment to the people who do the work.

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