Understand How Work Actually Gets Done
Then drive smarter change at scale
You can't design the future if you don't understand the present
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Then drive smarter change at scale
You can't design the future if you don't understand the present
Gain a comprehensive understanding of your organization's processes with data-driven insights from real user activity.
Create detailed SOPs, capability maps and functional requirements to drive your transformation, or rapidly tackle your key issues.
Enhance efficiency and reduce friction with our AI Co-Pilot, guiding users through tasks with precision and automation.
Transformation doesn't stop with go-live. Measure your success and continuously search for and remove friction, add automation and improve user experiences.
70% Of transformation projects fail - here's why
Read the full report here
Leaders rely on outdated documentation, assumptions, and gut instinct. Without a clear understanding of current processes, it’s impossible to design effective transformation programs.
When projects are shaped around technology instead of the employees using it, they miss the mark. Misalignment leads to solutions that solve the wrong problems.
Employees are often left out of the process, resulting in low buy-in and adoption. When change management is an afterthought, teams become overwhelmed, disengaged, or resistant—undermining even the best-laid plans.
Organizations move their broken processes into a new system and call it transformation. If you don't fix what is broken in the process, you won't fix the underlying issues and your program will fail to meet its goals.
Discover how real-time user activity analysis can revolutionize your business processes.
ClearWork captures authentic workflows down to field level activity, empowering leaders to drive impactful change with clarity while our AI Co-Pilot enhances employee task efficiency and understanding.
Capture real-time employee activity across any web application - pages visited, time spent, and actions taken down to the field level. Augmented by natural language commentary capture via audio or text, and you have created a holistic view of how work actually gets done today. Pull out tribal knowledge and empower your organization to run at its best.
Don't worry - privacy is at the heart of our design. All user sessions are anonymised and only capture data from the websites that you have whitelisted. Users can start and stop the capture mechanism to track a specific task, or choose to have it running fulltime for a richer view of task activity.
Our AI turns these sessions into visual workflow maps, highlighting friction points, common paths, repetitive steps, and errors. You will get access to a rich insights dashboard visualizing key optimization opportunities, employee sentiment by process and task, trending improvements over the life of a program and more.
With this rich view into your current operations, decide if it is time for a technology overhaul or to fix specific pain points with a continuous improvement program and enact your transformation.
We automatically generate business capabilities, standard operating procedure documentation and detailed functional requirements to help you plan your transformation program
Utilize our platform to align transformation efforts with real-world challenges, ensuring successful implementation and ongoing improvement with your people at the center. Plan your transformation from our platform or integrate with your existing project management tools and pull in your detailed functional requirements, SOPs and more.
Utilize this treasure trove of operational data to generate human and machine readable SOP's which feed into your ClearWork Co-Pilot. This browser based Co-Pilot will answer user questions, in the flow of work, about processes and tasks, reducing friction and lowering the barrier for adoption. Turn on automations to streamline common and complex tasks alike.
Utilize real-time insights to align transformation goals and overcome challenges with confidence.
Reduce user friction with in browser guidance from your AI Co-Pilot and embedded automations.
Reduce delays and confusion across logistics and fulfillment operations
“Technology is the easy part, people and process present the biggest issues.”
“Planning and executive alignment is critical. Getting to a common understanding of the most granular level of the problem is extremely challenging.”
“There's no bridge to connect all of the steps of a transformation project - discovery, requirements, use cases, implementation and change management.”
“Siloed AI is easy - the real value is AI that spans across groups, and functional operations. A single use case bot is not transformational.”
Capture real workflows directly from user activity for unparalleled clarity.
Identify bottlenecks and challenges with comprehensive process mapping.
Leverage your AI co-pilot to reduce friction and automate repetitive tasks.
Our team is here to provide comprehensive support.
Receive expert guidance from our specialists.
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